OUTAGE CENTER

HOW TO REPORT A POWER OUTAGE

Trico Members can call 855-937-1858 to report a power outage.
SmartHub users can text OUT to report a power outage, and STATUS to receive outage updates, to 855-937-1858.
Outage info is also available in your SmartHub account.

Report trouble calls or emergencies 24 hours a day at (520) 744-2944. If you call on weekends or after 4:30 p.m. on weekdays, choose option ‘2’ to be connected to our night dispatcher.

If you think you’ve been disconnected for non-payment, contact our Member Services team at (520) 744-2944.

REPORT AN OUTAGE

OUTAGE ALERTS

Sign up to receive power outage, power restored, and planned power outage alerts on your phone/email. Instructions are available here.

SIGN UP

OUTAGE MAP

Use our online Outage Map to see if your area is experiencing an outage. You can use the Outage Map rather than wait in a telephone queue.

VIEW MAP

OUTAGE SAFETY

Trico is prepared to respond quickly to outages. Follow these helpful tips and recommendations to be prepared when outages occur.

LEARN MORE

LIFE-SUSTAINING EQUIPMENT FORM

Inform Trico if you have life sustaining equipment by submitting this form to us.

FORM