Pay As You Go Application

Pay As You Go allows you to open an account without paying a security deposit. It allows you to pay as little and as often as you need to maintain a credit balance. The Pay As You Go rate (Schedule RPS) may not be suitable to all Members and is not available to non-residential, Time-of-Use, Net Metering, DG Energy Export, critical load (medical necessity) customers, or for those participating in the Budget Billing program.

• Existing Members: Your deposit (if applicable) is applied toward any outstanding balance of the post-paid account with the remaining credit (if applicable) applied to your Pay As You Go account. A minimum $50.00 credit for daily usage/monthly fees is also required for initial service.
• The Pay As You Go account balance is calculated daily with adjustments of all charges and fees deducted from the credit balance. The balance is reduced by kWh consumption and fees, and increased when payments are applied. The account will be reconciled once per month, but a statement will not be provided. In the event a valid meter reading cannot be acquired, the Estimation Methodologies Rate is applicable for purposes of bill estimation. The methodology may be found in the Trico Standard Offer Tariff - Estimation Methodologies, Schedule EM.
• Members can access their Pay As You Go account balances and monitor usage online at trico.smarthub.coop or on the SmartHub mobile app.
• Members can update payment information and make payments online at trico.smarthub.coop, on the SmartHub mobile app, by coming into the Trico office during normal business hours Monday- Friday 8:00am-4:30pm, or by calling 1-866-999-8441 at any time and following the payment option prompts.
• The Member is responsible for ensuring that a credit balance is maintained on their account to avoid disconnection. Pay As You Go Members must be able to receive low balance notifications via email, phone, or text message.
• Daily notifications will be issued when the Member's credit balance is less than four times their current daily average usage.
• The Member is solely responsible for managing and updating the notification settings on their Pay As You Go account (online at trico.smarthub.coop or on the SmartHub mobile app), including keeping contact information current.
• When the account balance reaches zero ($0.00), service is subject to disconnect Monday through Friday at 11:00 AM, excluding Holidays*. A minimum credit balance of $20.00, including any current balance owed, is required to restore service.
  (Payment required may be more than $20.00)
• If the account is disconnected because it has a positive/debit balance and does not become current within 10 days, the account will be considered closed, and the Cooperative will mail a final bill for all unpaid charges to the last known address on file. If the account is re-established after the 10-day period, a$50.00 re-establishment fee and a minimum credit balance of $50.00 will apply.
• Trico will uniformly apply Service Rule 358 Non-Permissible Reasons to Terminate Electric Service to postpaid and prepay accounts.
• Pay As You Go accounts terminated at the request of the Member will receive a refund of any remaining credit after all final bill amounts have been calculated and deducted.
• The Member may elect to convert the Pay As You Go account to a standard residential (postpaid) service account once per six-month period. Trico may require full payment of a deposit and balances due as a condition of continued service.

• Any insufficient funds payments and resulting fees will be charged to the Member’s account immediately. Miscellaneous fees such as Operation Cool Shade trees will apply immediately to the account balance. If this causes the credit balance to be exhausted, service is subject to immediate disconnect.

The Member holds harmless Trico, its directors, officers, employees, and agents for damages resulting from disconnecting service in accordance with approved tariffs and rules and regulations of the Cooperative.

*Holidays: New Year’s Day, President’s Day, Memorial Day, Martin Luther King Jr. Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, and Christmas Day. Usually when falling on a Saturday, the Friday before is treated as the Holiday and when falling on Sunday, the Monday after is treated as the Holiday.

• New Members: A New Membership will be established with a $50.00 service charge, which is also required for standard residential accounts.
• A minimum $50.00 credit for daily usage/monthly fees is also required for initial service.
• The Pay As You Go account balance is calculated daily with adjustments of all charges and fees deducted from the credit balance. The balance is reduced by kWh consumption and fees, and increased when payments are applied. The account will be reconciled once per month, but a statement will not be provided. In the event a valid meter reading cannot be acquired, the Estimation Methodologies Rate is applicable for purposes of bill estimation. The methodology may be found in the Trico Standard Offer Tariff - Estimation Methodologies, Schedule EM.
• Members can access their Pay As You Go account balances and monitor usage online at trico.smarthub.coop or on the SmartHub mobile app.
• Members can update payment information and make payments online at trico.smarthub.coop, on the SmartHub mobile app, by coming into the Trico office during normal business hours Monday- Friday 8:00am-4:30pm, or by calling 1-866-999-8441 at any time and following the payment option prompts.
• The Member is responsible for ensuring that a credit balance is maintained on their account to avoid disconnection. Pay As You Go Members must be able to receive low balance notifications via email, phone, or text message.
• Daily notifications will be issued when the Member's credit balance is less than four times their current daily average usage.
• The Member is solely responsible for managing and updating the notification settings on their Pay As You Go account (online at trico.smarthub.coop or on the SmartHub mobile app), including keeping contact information current.
• When the account balance reaches zero ($0.00), service is subject to disconnect Monday through Friday at 11:00 AM, excluding Holidays*. A minimum credit balance of $20.00, including any current balance owed, is required to restore service.
  (Payment required may be more than $20.00)
• If the account is disconnected because it has a positive/debit balance and does not become current within 10 days, the account will be considered closed, and the Cooperative will mail a final bill for all unpaid charges to the last known address on file. If the account is re-established after the 10-day period, a$50.00 re-establishment fee and a minimum credit balance of $50.00 will apply.
• Trico will uniformly apply Service Rule 358 Non-Permissible Reasons to Terminate Electric Service to postpaid and prepay accounts.
• Pay As You Go accounts terminated at the request of the Member will receive a refund of any remaining credit after all final bill amounts have been calculated and deducted.
• The Member may elect to convert the Pay As You Go account to a standard residential (postpaid) service account once per six-month period. Trico may require full payment of a deposit and balances due as a condition of continued service.

• Any insufficient funds payments and resulting fees will be charged to the Member’s account immediately. Miscellaneous fees such as Operation Cool Shade trees will apply immediately to the account balance. If this causes the credit balance to be exhausted, service is subject to immediate disconnect.

The Member holds harmless Trico, its directors, officers, employees, and agents for damages resulting from disconnecting service in accordance with approved tariffs and rules and regulations of the Cooperative.

*Holidays: New Year’s Day, President’s Day, Memorial Day, Martin Luther King Jr. Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, and Christmas Day. Usually when falling on a Saturday, the Friday before is treated as the Holiday and when falling on Sunday, the Monday after is treated as the Holiday.