Simple Billing
Powered By SmartHub
SmartHub is a web and mobile app that allows you to pay your bill online using a variety of ways to pay. It’s fast, simple and free! You can view your current and past bills, payment history, and energy usage.
With SmartHub:
- Pay bills in an instant
- Stay up to date with Trico
- Manage your energy
- Report an outage
- Track your Work Order status
Residential Billing Options
Trico's Pay As You Go program is a self-managed payment option where you pay for electricity before you use it. You can make payments whenever it's convenient for you, using online methods, the SmartHub app, or in person at Trico's office. You'll receive alerts by email, text, or phone call when your account balance is running low.
With this program, you avoid deposits, due dates, and reconnect fees.
If you meet the requirements and would like to apply, please fill out the form below. For questions, contact Trico’s Member Services at (520) 744-2944.
Pay As You Go
With this option, the amount you owe is recalculated every month based on the last eleven (11) months’ kilowatt-hour usage plus the number of kilowatt-hours used in the current month. Though the Variable Budget option helps make your payments more even, the amount you pay is not the same every month.
If you meet the requirements for our billing plans and would like to apply, please fill out the form below. For questions, contact Trico’s Member Services at (520) 744-2944.
Variable Budget Billing
With this option, your payment is the same every month. The amount is calculated once a year based on the last eleven (11) months’ kilowatt-hour usage plus the number of kilowatt-hours used in the current month. Every May, the account is evaluated and adjustments are made if necessary.
If you meet the requirements for our billing plans and would like to apply, please fill out the form below. For questions, contact Trico’s Member Services at (520) 744-2944.
Fixed Budget Billing
Trico's Fresh Start Program helps you manage summer energy bills and clear any outstanding balances. It works by taking your average monthly bill from the same six-month period last year, adding your current balance due, and then dividing that total into six equal monthly payments.
This means you'll have no catch-up payments, no surprises, and no late fees. Plus, if you make all six payments on time, you'll automatically be enrolled in Budget Billing. If you're interested in the Fresh Start Program, you can fill out an application below or contact Trico at (520) 744-2944.
Fresh Start Program
More Ways To Pay
Pay your bill online using Trico’s payment portal, SmartHub. It’s fast, simple and free! With SmartHub, you can even view your current and past bills, payment history, and energy usage graphs. Once you have signed up through SmartHub, you will receive an email reminder from Trico each month telling you that a new bill is ready. All you have to do is log in to Trico SmartHub and authorize payment.
SmartHub also allows for Autopay. Avoid late fees, accidental missed due dates, or remembering when your bill is due by paying your bill automatically using your credit card or bank account. There are no fees or charges for autopay, and you may enroll or unenroll easily using SmartHub or with our Member Services department.
Quick Pay lets you get in, pay your bill and get out. No passwords or logins to remember.
Pay your bill by phone by calling toll-free 1-855-937-1858 and follow the prompts. You will need your Trico Account Number.
Para hablar con un representante en español: Necesitará su número de cuenta de Trico. Llame gratis al 1-855-937-1858.
Find MoneyGram at over 40,000 U.S. agent locations inside popular retailers.
Complete the MoneyGram ExpressPayment® blue form, use the red MoneyGram phone or use the MoneyGram kiosk to complete your transaction.
Bring these items with you:
- Cash: enough for your payment and the MoneyGram fee of $1.50
- Your Trico Account Number
- Receive Code: 15580
Pay your Trico bill at any Walmart store, customer service desk. Walmart accepts current bills; however, an individual store may refuse to process payments on delinquent bills. You can pay with cash, Walmart money order or a PIN-based debit card. (Sorry, no checks or credit cards.) Walmart assesses a $1.00 fee for 3-day processing and $1.50 fee for next-day processing.
You will be given a receipt. Be sure to take a few moments to verify the information on the receipt, including the last four digits of your account number, the utility paid (e.g., Trico), and the amount paid. Please note: If you’re scheduled for disconnect, you must call Trico with your payment receipt number.
Payments are usually processed within 3-4 business days.
- Service requests for reconnection of electric service due to non-payment will be handled within the hours of 8:00 a.m. and 4:30 p.m., Monday – Friday.
- Calls for restoration of service must be received before 4:30 p.m. for same day service (overtime charges may apply).
- Trico does not accept payment in the field on delinquent accounts. You may pay your bills using any of the payment options Trico offers.
- Service will not be reconnected until payment is credited to your account. The total amount of bill, deposit, and reconnect fee are required prior to restoration of service.
- The member must request reconnection.
If you can’t make your electric bill payment on time, you may be able to make special payment arrangements with our member services department. The following rules regarding payment arrangements were adopted by the Trico Board of Directors in December of 2003:
- No arrangements on accounts with less than a 12-month history.
- No arrangements on accounts with an inadequate deposit.
- Arrangements are limited to a maximum of two extensions per year.
- A 12-month moratorium is put on future arrangements on accounts with a broken arrangement.
- Trico does not accept personal checks for payment to reconnect services disconnected for nonpayment.
More Ways To Pay
SmartHub
Pay your bill online using Trico’s payment portal, SmartHub. It’s fast, simple and free! With SmartHub, you can even view your current and past bills, payment history, and energy usage graphs. Once you have signed up through SmartHub, you will receive an email reminder from Trico each month telling you that a new bill is ready. All you have to do is log in to Trico SmartHub and authorize payment.
SmartHub also allows for Autopay. Avoid late fees, accidental missed due dates, or remembering when your bill is due by paying your bill automatically using your credit card or bank account. There are no fees or charges for autopay, and you may enroll or unenroll easily using SmartHub or with our Member Services department.
Quickpay
Quick Pay lets you get in, pay your bill and get out. No passwords or logins to remember.
Mobile
Pay your bill by phone by calling toll-free 1-855-937-1858 and follow the prompts. You will need your Trico Account Number.
Para hablar con un representante en español: Necesitará su número de cuenta de Trico. Llame gratis al 1-855-937-1858.
Mail
Mail us directly at:
Trico Electric Cooperative
8600 W. Tangerine Rd.
Marana, AZ 85658
Moneygram
Find MoneyGram at over 40,000 U.S. agent locations inside popular retailers.
Complete the MoneyGram ExpressPayment® blue form, use the red MoneyGram phone or use the MoneyGram kiosk to complete your transaction.
Bring these items with you:
- Cash: enough for your payment and the MoneyGram fee of $1.50
- Your Trico Account Number
- Receive Code: 15580
Walmart
Pay your Trico bill at any Walmart store, customer service desk. Walmart accepts current bills; however, an individual store may refuse to process payments on delinquent bills. You can pay with cash, Walmart money order or a PIN-based debit card. (Sorry, no checks or credit cards.) Walmart assesses a $1.00 fee for 3-day processing and $1.50 fee for next-day processing.
You will be given a receipt. Be sure to take a few moments to verify the information on the receipt, including the last four digits of your account number, the utility paid (e.g., Trico), and the amount paid. Please note: If you’re scheduled for disconnect, you must call Trico with your payment receipt number.
Payments are usually processed within 3-4 business days.
Reconnection
- Service requests for reconnection of electric service due to non-payment will be handled within the hours of 8:00 a.m. and 4:30 p.m., Monday – Friday.
- Calls for restoration of service must be received before 4:30 p.m. for same day service (overtime charges may apply).
- Trico does not accept payment in the field on delinquent accounts. You may pay your bills using any of the payment options Trico offers.
- Service will not be reconnected until payment is credited to your account. The total amount of bill, deposit, and reconnect fee are required prior to restoration of service.
- The member must request reconnection.
Pay Arrangements
If you can’t make your electric bill payment on time, you may be able to make special payment arrangements with our member services department. The following rules regarding payment arrangements were adopted by the Trico Board of Directors in December of 2003:
- No arrangements on accounts with less than a 12-month history.
- No arrangements on accounts with an inadequate deposit.
- Arrangements are limited to a maximum of two extensions per year.
- A 12-month moratorium is put on future arrangements on accounts with a broken arrangement.
- Trico does not accept personal checks for payment to reconnect services disconnected for nonpayment.
Your Bill Explained
A Quick Walkthrough
At Trico, transparency is important to us and we want our Members to fully understand the charges outlined on their bill.
View example bills and learn more below.
Understanding Your Rates
Residential
Non-Residential
- General Service Less than 10 kW [GS1]
- General Service 10kW to 200 kW [GS2]
- General Service Less than 12,000 kW [GS3]
- General Service Time of Use – Experimental [GSTOU]
- General Service Greater than 2,000 kW and less than 20,000 kW [GS4]
- Water Pumping Service – FROZEN [WP]
- Irrigation Service [IR1]
- Time of Day Pumping Service [TODP]
- Lighting Service [OL1]
- Street Lighting Service [SL1]
- Interruptible Service – FROZEN [IS1]
Renewables & Demand Side Management
- Thermostat Energy Management Program [TEMP]
- Renewable Energy Boost Rate [REBR]
- Community Solar Rate Tariff [CS]
- Renewable Energy Standard Tariff [RES]
- Renewable Energy Customer Self-Directed Tariff [RESD]
- SunWatts Sun Farm Tariff [RESF]
- SunWatts Sun Farm Monthly Participation Tarriff [RESFM]
- Voluntary Renewable Energy Standard Program Tariff [VRES]
- Residential Electric Vehicle Charging Rider – Experimental [REV1]
- Residential Unlimited Electric Vehicle Charging Rate – Experimental [REV2]
- Residential Solar Net Metering Tariff – FROZEN [NM]
- Net Metering Tariff [NMN]
- Non-Residential DG Energy Export Tariff[CNM1]
- Residential DG Energy Export Tariff 2026 [NM1]
- Residential DG Energy Export Tariff 2025 [NM1]
- Residential DG Energy Export Tariff 2024 [NM1]
- Residential DG Energy Export Tariff 2023 [NM1]
- Residential DG Energy Export Tariff 2022 [NM1]
- Residential DG Energy Export Tariff 2021 [NM1]
- Residential DG Energy Export Tariff 2020 [NM1]
- Residential DG Energy Export Tariff 2019 [NM1]
- Residential DG Energy Export Tariff 2018 [NM1]
- Residential DG Energy Export Tariff 2017 [NM1]
- Demand Side Management Adjustment [DSMA]
- Optional Electric Service for Qualified Cogeneration & Small Power Production Facilities 100kW & Greater [COGEN1]
- Cogeneration Qualifying Facilities Service [QF1]
Additional Rates & Charges
Financial Assistance
The Community Cares
Trico provides assistance to our Members through donations to Wildfire and their partner agencies. For questions about your bill or to discuss payment options, contact Trico Member Services at (520) 744-2944.
See our community partners for further assistance with:
- Utility Bill Assistance
- Rent Assistance
- Essential Needs
